Artificial intelligence (AI) is everywhere. At least, the label is. Across industries, in B2C and B2B, the AI label is put on services and products without much regard as to whether they’re powered by artificial intelligence. It’s a phenomenon known as “AI washing.”
Many procurement solutions providers claim to have AI, but do they really?
In this article with Institute for Supply Management, our chief architect, Jagadeesh Macherla talks about: